Chang Kuo-wei flew to Tokyo Narita Airport to apologise to Starlux passengers.
The founder of Starlux Airlines flew to an airport to personally apologize to passengers.
Chang Kuo-wei went to Tokyo’s Narita airport following the delays and cancellations.
Passengers were stuck overnight at the terminal on May 6, according to Taiwan News.
The founder of a Taiwanese airline flew to an airport to personally apologize to passengers who got stuck there overnight after a flight was delayed and canceled, Taiwan News reported.
Chang Kuo-wei, chairman of Starlux Airlines, went to Tokyo Narita Airport in Japan the next morning after the flight was canceled on May 6, according to news site Focus Taiwan.
One flight was scheduled to depart at 3:45 p.m. but was delayed due to strong winds, Taiwan News reported. At about 5:30 p.m. Starlux moved passengers to another flight.
Sky Chen, one of the passengers, said on Facebook that they boarded at about 7 p.m. However, another flight crew then…
This article was written by Jyoti Mann and originally published on www.businessinsider.com