A United Airlines aircraft cruising in the sky.
Air travel website AirHelp released this year’s ranking of the world’s top airlines.
Qatar Airways was crowned the best airline of 2022, beating out 63 airlines.
United Airlines ranked second in the list, and was one of two US airlines to make the top 10.
Travel website AirHelp ranks the world’s best airlines on three metrics: on-time performance, customer opinion, and claims processing.A flight attendant aboard United Airlines.
Launched in 2015 by German claims-management company AirHelp, AirHelp Score is an annual ranking of the world’s top airlines.
These airlines are evaluated based on three criteria — on-time performance, customer opinion, and claim processing — and are scored on a 10-point scale. Each criterion makes up a third of the final score.
‘On-time performance’ measures the percentage of an airline’s flights that arrive within 15 minutes of their published arrival time.
‘Customer opinion’ assesses what passengers…
This article was written by [email protected] (Marielle Descalsota) and originally published on www.businessinsider.com