Less than two weeks ago, OpenAI released ChatGPT, a powerful new chatbot that can communicate in plain English using an updated version of its AI system. While versions of GPT have been around for a while, this model has crossed a threshold: It’s genuinely useful for a wide range of tasks, from creating software to generating business ideas to writing a wedding toast. While previous generations of the system could technically do these things, the quality of the outputs was much lower than that produced by an average human. The new model is much better, often startlingly so.
Put simply: This is a very big deal. The businesses that understand the significance of this change — and act on it first — will be at a considerable advantage. Especially as ChatGPT is just the first of many similar chatbots that will soon be available, and they are increasing in capacity exponentially ever year.
At first glance, ChatGPT might seem like a clever toy. On a technical…
This article was written by Ethan Mollick and originally published on hbr.org