A client of Ron’s, “Kelsey,” a division general manager of a large food manufacturer, recently told him, “Everyone on my team seems tired…all the time. I ask them how they’re doing, and they tell me ‘fine.’ If someone asks for time off, I say yes. They get the work done, but it seems like they’re in a fog. I don’t know what to do.”
Kelsey’s organization and industry were hit hard by the last two years of volatility and as a result saw increased employee turnover, supply chain disruptions, changing workforce expectations about flexibility, and exhausting demands on time. The aftermath has been a widespread human energy crisis. And Kelsey is hardly alone.
The world is seeing increased languishing, depleted surge capacity, and a global mental health crisis. According to Gallup, seven in 10 people globally report they’re struggling or suffering.
Microsoft’s annual Work Trend Index, a survey of thousands of workers worldwide, shows…
This article was written by Ron Carucci and originally published on hbr.org