Is Your Organization Inclusive of Deaf Employees?

The experience of being “hearing” and using spoken language to communicate anchors most of our world and workplaces today. Meetings are conducted in spoken languages, colleagues and customers make phone calls to share knowledge or voice concerns, most professional services are conducted through people speaking audibly with each other, and many people rely on video, radio, podcasts, and television for information, learning, and entertainment. This nearly ubiquitous experience influences the common belief that deaf people, deaf employees, and especially deaf children must learn to speak and use adaptive technology to be successful in the “real” world, and that the solution lies in curing hearing differences or getting accommodations to bridge communication between deaf and hearing people.

It can be difficult to imagine a different way where people primarily engage with the world not through spoken language but through visual communication and visual…

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This article was written by Roberta J. Cordano and originally published on hbr.org