Strategies for Dealing with Difficult Coworkers

ALISON BEARD: Welcome to the HBR IdeaCast from Harvard Business Review. I’m Alison Beard.

Work can be challenging for lots of reasons; deadlines to meet, bugs to fix, profit margins to hit. But most of us have probably come to realize that what makes or breaks a professional experience is people. We all have our own strengths and weaknesses, our own habits and hangups, and we’re lucky if we find colleagues we gel with. Invariably, though, you’re going to encounter a boss, peer, or direct report that isn’t at all fun to work with. They’re very difficult.

Today’s guest has spent a lot of time thinking about the best ways to deal with these kinds of coworkers, how to identify them, engage with them and how to manage yourself through the conflict. Amy Gallo is a contributing editor at HBR. She wrote the new book Getting Along: How to Work With Anyone, Even Difficult People and the HBR article, “How to Navigate Conflict With a Coworker.” Hey,…

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